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Peter LaversPeter is an expert in relationship marketing and customer experience management. He directs the Customer Management arm of WCL, helping clients to develop new and innovative ways to find, engage and satisfy customers.
Reaching the New Standard in Digital Expectations
“Omni-channel or Multi-channel?” blog published on #ThinkMarketing
New Infographic: Challenges facing the Auto Industry
What’s “Scarce” in These Days of Automation and Personalisation?
Customer Insight Leader: Customer Data is the new Marketing Battleground
SAS Analytics Experience, Amsterdam
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