Peter LaversPeter is an expert in relationship marketing and customer experience management. He directs the Customer Management arm of WCL, helping clients to develop new and innovative ways to find, engage and satisfy customers.
12 Top Choices to Read and Follow over the Holiday Season
Two most common mistakes companies make featured in CXM
5 Leading CX Influencers Sharing their Secrets
Six Benefits of Co-creating your own Customer Management Model
How to Avoid “Data Wrangling” in your Data Projects
8 Ways to Refresh Your Support Teams’ Customer Service Training – Part 2
8 Ways to Refresh Your Support Teams’ Customer Service Training – Part 1
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T: 0203 815 8018
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