Peter LaversPeter is an expert in relationship marketing and customer experience management. He directs the Customer Management arm of WCL, helping clients to develop new and innovative ways to find, engage and satisfy customers.
Peter Lavers Featured on “Next Level” Branding Podcast
Top Five Obstacles to Customer Centricity #4 Multi-channel Journey
Top Five Obstacles to Customer Centricity #3 Numbers Focus
Nedbank engages WCL Customer Management to co-create its TCF deployment model
“3 behavioral mind-sets for accurate content personalization” blog published on #ThinkMarketing
“Omni-channel or Multi-channel?” blog published on #ThinkMarketing
New Infographic: Challenges facing the Auto Industry
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