Latest Thinking

12 Top Choices to Read and Follow over the Holiday Season

As 2017 draws to its close I’ve been taking a look at my blog, twitter and Linkedin activity over the year, and I’d like to share...Read More

How to Avoid “Data Wrangling” in your Data Projects

Guest blogger Paul Laughlin considers how, despite the amount of media coverage for Deep Learning and other more advanced techniques,...Read More

8 Ways to Refresh Your Support Teams’ Customer Service Training – Part 2

In our new guest blogger Jason Grills’ first instalment of this blog, he shared four great customer service training ideas that will...Read More

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